Returns & Refunds Policy

Made-to-order items

All products sold on this site are made to order specifically for each customer.

Because of this, we do not accept returns or exchanges for reasons such as incorrect size, change of mind, or personal preference.

Please check sizing information carefully before placing an order.

Damaged or faulty items

We will happily replace or refund items that arrive damaged, defective, or incorrectly printed.

If there is an issue with your order:

  • Contact us within 14 days of delivery

  • Include clear photos showing the problem

  • Include your order number

Once reviewed and approved, we will:

  • Issue a replacement, or

  • Provide a full refund, at our discretion

You will not be required to return faulty items.

What is not eligible for return

We do not accept returns for:

  • Incorrect size selection

  • Change of mind

  • Minor colour variation (due to screen or printing differences)

  • Items worn, washed, or altered after delivery

Refund processing

Approved refunds are issued to the original payment method.

Please allow several business days for the refund to appear, depending on your payment provider.