Who we are

Our website address is: https://alextooth.com

What personal data we collect and why

Orders & checkout

When you place an order on this site, we collect information such as your name, billing address, shipping address, email address, and order details.

This information is required to process payments, fulfil orders, provide customer support, and comply with accounting and legal obligations.

Payments

Payments on this site are processed securely by third-party payment providers (such as Stripe / WooPayments and PayPal).

We do not store or have access to your full payment card details.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Cookies

This site uses cookies to improve user experience and site functionality.

  • If you leave a comment, you may opt in to saving your name and email address in cookies for convenience. These last for one year.

  • If you visit the login page, a temporary cookie is set to check browser compatibility.

  • Login cookies last for two days (or two weeks if “Remember Me” is selected).

  • Editing or publishing content may set a temporary cookie that expires after one day.

You can control cookies through your browser settings.

Embedded content from other websites

Pages on this site may include embedded content (such as videos or images). Embedded content behaves as if you visited the external website directly and may collect data or use cookies according to their own privacy policies.

Who we share your data with

We share personal data only with trusted third parties necessary to operate this website and fulfil orders. This may include:

  • Payment processors

  • Website hosting providers

  • Analytics services

  • Manufacturing and fulfilment partners

We do not sell or trade your personal data.

How long we retain your data

  • Order information is retained for accounting, legal, and customer service purposes.

  • Comments and their metadata are retained indefinitely to help with moderation.

  • Registered users (if any) can view, edit, or delete their personal information at any time (except usernames).

What rights you have over your data

You may request:

  • A copy of the personal data we hold about you

  • Correction or deletion of your personal data

This does not include data we are required to keep for legal, administrative, or security reasons.

Where your data is sent

Visitor comments may be checked through automated spam detection services.

Order data may be processed by third-party services required to fulfil purchases.